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Yes — all quotes are completely free and carry no obligation. For straightforward jobs we can often quote directly from the information you provide. For larger contracts, commercial sites or multi-property schemes, we'll arrange a free site survey so the quote is accurate and fixed.

All pricing is issued in writing before any work begins. There are no day rates and no hidden extras.

For standard planned work, we typically book within a few days to two weeks depending on the scope. For reactive and urgent situations — particularly for FM and commercial clients — we offer 24/7 reactive cover and aim to attend as quickly as the situation demands.

Give us a call or send a WhatsApp message for urgent requests and we'll give you a realistic attendance time immediately.

Yes. We're based in Bamber Bridge, which puts us well-positioned for the whole of Lancashire and Greater Manchester. For routine domestic and commercial work, we cover Preston, Chorley, Blackburn, Leyland, Lancaster, Blackpool, Wigan, Bolton, Manchester, Liverpool, Burnley, Southport, Bury, and Rochdale as standard coverage areas.

For FM companies, housing associations, aviation clients and larger commercial contracts, we operate nationwide. Distance is not a barrier for the right project.

No — never. All work is carried out by Matt Foster personally or a directly supervised engineer employed by NorthGrid Electrical. We do not use subcontractors or labour-only agencies.

This matters because it means the same standard of care, the same eye for detail, and the same accountability applies on every job — not just the ones that happen to have oversight.

Yes. We regularly work with FM companies, housing associations and property managers on multi-site programmes — including planned maintenance schedules, reactive callouts, and compliance testing across large property portfolios.

We're structured to provide RAMS, full audit trails, and the documentation FM clients need. If you're building a compliance programme across multiple sites, get in touch and we'll discuss how we can support it.

Our routine coverage covers Preston, Bamber Bridge, Chorley, Blackburn, Leyland, Lancaster, Blackpool, Wigan, Bolton, Manchester, Liverpool, Burnley, Southport, Bury, and Rochdale — the full width of Lancashire and into Greater Manchester.

For commercial, FM, industrial and aviation work we cover the whole of the UK. If you're unsure whether we cover your location, just get in touch — the answer is almost certainly yes.